Frequently Asked Questions
Everything you need to know about your KewbzUK order.
How long does shipping take within the UK?
Standard shipping typically takes 2-3 business days, while our express delivery option ensures your items arrive within 24 hours if ordered before 2 PM.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, in their original packaging, and with all tags still attached to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, KewbzUK ships to over 50 countries worldwide. International delivery times vary by location but usually range between 7-14 business days.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey in real-time.